FAQ
Frequently Asked Questions
WHERE IS MY ORDER?
Thanks for taking a chance on my stories! My ebooks are delivered via email from my distrubter, BookFunnel. The email will be sent as soon as the purchase is completed (I would check your spam folder as it may have gone in there).
You can find the books that you purchased HERE and use your email as your login name.
If you pre-ordered, then your ebook delivery will be delivered on the specified date in your email.
CAN I READ ON MY E-READER?
Bookfunnel does allow you to send the ebooks to your preferred e-reader or app via email. It is a fairly simple process. If you have any issues, you can reach out to BookFunnel at help@bookfunnel.com and they are ready and willing to assist you.
THE CODES HAVE EXPIRED
Once BookFunnel sends the codes, you have 14 days before the codes expire. You have the books forever, don't worry. You can either reach out to BookFunnel at help@bookfunnel.com to request new codes. Or you can go to www.bookfunnel.com/help and use your email as your login. There you will find all the books you have purchased under that email.
I NEED TO CONTACT D.V. (Dani)
If you need anything, reach out to me at dani@dvcole.com